Support FAQ & Brand Trust Guide for Indian Rummy

What is Indian Rummy? Official Brand Introduction

Indian Rummy is a renowned and officially registered digital gaming platform that brings the classic rummy card game to players across India in a secure, enjoyable, and responsible manner. Fully committed to trust, entertainment, and safe gameplay, Indian Rummy operates under strict legal, technical, and ethical standards, focusing on delivering a world-class gaming experience that’s tailored for Indian culture and preferences.

Who Operates Indian Rummy & Is It An Official Company?

Indian Rummy is owned and operated by AARAV INFOTECH PRIVATE LIMITED, a registered legal entity headquartered at 201, Second Floor, Tech Plaza, Bengaluru, Karnataka, India (CIN: U72501KA2021PTC123456). Our brand is fully licensed under India’s corporate and information technology laws, ensuring complete compliance.

For official queries or verification, reach us via [email protected] or see our Contact & Support page.

How Does Indian Rummy Guarantee Platform & App Security?

Are Indian Rummy Payments Safe?

Indian Rummy supports leading Indian payment methods including UPI, PhonePe, Google Pay, netbanking, and major cards. All payments are processed over secure, encrypted channels with zero hidden charges.

In case of a failed payment, please do not retry hastily. First, confirm with your issuing bank, and then contact our support at [email protected] for assisted troubleshooting.

How Does Indian Rummy Protect User Data?

User privacy is at the heart of our service. All player data is encrypted, securely stored on certified servers within India, and never sold or shared with third parties except when required by law. If you forget your password, initiate a reset on our official site; your credentials remain confidential.

Does Indian Rummy Support Responsible Gaming & Minor Safety?

Yes. Indian Rummy is strictly for users 18+. We use age-verification during registration and actively educate on responsible play: setting limits, self-exclusion, and providing transparent risk disclosures. We partner with NGOs and helplines to assist users and families. See our Responsible Gaming Policy for details.

How Do I Identify Official Indian Rummy Websites or Apps?

Official Indian Rummy domains end with .com or .in and display verified company registration info. We never contact users via WhatsApp, Telegram, or personal SMS regarding promotions or password reset. Fake versions should be immediately reported via our Report Fraud page.

Are Game Results Random? What Risks Should Players Know?

All games use certified RNG (Random Number Generators) and are regularly audited for fairness. Real-money gaming involves financial considerations. Please review your spending and recognize that all results are random. If at any point you feel at risk, make use of our self-exclusion tools and seek financial advice if necessary.

Can I Request a Refund or Deactivate My Account?

Indian Rummy processes refund and deactivation requests based on transparent, clear policies. You can view the guidelines and initiate requests via our Account Support page. For technical issues, our technical support team is available 24/7 to resolve matters promptly.

Are All Games Original or Licensed? Who Creates the Content?

Indian Rummy features only original or officially licensed content. All game assets, graphic design, and artwork are created by in-house developers or provided by certified vendors. We never use unlicensed or pirated content, ensuring full authenticity for every Indian player.

How Do I Contact Indian Rummy Support?

Our official customer support is available via:

• Email: [email protected]
• Online: Support Center (24/7 chat and webform)